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I have check the processes you mentioned and all seems ok with them.

We have made a small change to ORD570 to automatically call BIL500B for the
specific Consolidation Number as we needed to automate this step due to
volumes (+/- 4000 Invoices per day on the site in question). I do not have
the problem with our other site but their volumes are about half.

We have seperate jobq's for each branch so we can have more than one ORD570
running at the same time.

We only have one jobq for all our Billing Jobs (BIL500).

You asked how I knew that the ITH records where missing, I matched the SIL
to the ITH by Order Number (BPCS) and Product. On a order with say 10 lines
I am only missing 1 line on the ITH so it's not the complete order. All the
orders are normal shipments.

If I check correct it seems to happen in peak periods.

Regards
Glen Hunter
Clover S.A.

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