Re: Pick Confirmation with missing ITH Records

[Rosalie@xxxxxxxxxxx]

We have also experienced this and we tracked it down to the fact that the user
was having difficulty navigating around the allocation screen when they wanted
to allocate a quantity other than what was on the ECL line - it is not the most
"user friendly" screen (@#!**& yuk I hate using that expression).  Check the ELA
file as it is this file that updates the ITH.



|--------+----------------------->
|        |          "Glen Hunter"|
|        |          <ghunter@clov|
|        |          er.co.za>    |
|        |                       |
|        |          14/06/2001   |
|        |          06:39 PM     |
|        |          Please       |
|        |          respond to   |
|        |          BPCS-L       |
|        |                       |
|--------+----------------------->
  >----------------------------------------------------------------------------|
  |                                                                            |
  |       To:     BPCS-L@midrange.com                                          |
  |       cc:     (bcc: Rosalie Ducasse/ITS/Omnia Group)                       |
  |       Subject:     Pick Confirmation with missing ITH Records              |
  >----------------------------------------------------------------------------|





Please could someone possibly help, I have a problem that occurs on a
fairly regular basis.

When processing ORD570, certain lines on an order with sifficient stock and
stock allocated, do not get a ITH record posted to ITH but the ECL & SIL
files are updated correctly, the rest of the order lines for the same order
go through normal. Only when you try match the ITH records to SIL do you
find that lines are missing from ITH.

The site that this occurs on is a rather busy site and there can be more
than one person processing different ORD570's, we process by consolidation
number in batch.

Has anyone out there experienced the above and if so what was the cause and
what was done to correct the problem.

Regards
Glen Hunter
Clover S.A.


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