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  • Subject: Re: Records stuck in ECHW and ECLW
  • From: "Robert Schmuhl" <BSchmuhl@xxxxxxxxxxxxxxxx>
  • Date: Wed, 30 Jun 1999 16:26:18 -0400

Have you considered copying the data into the Quote member and trying to
retrieve it that way?
-----Original Message-----
From: Hancock, Teri <THANCOCK@accuridecorp.com>
To: 'BPCS-L@midrange.com' <BPCS-L@midrange.com>
Date: Wednesday, June 30, 1999 1:13 PM
Subject: Records stuck in ECHW and ECLW


>
>We had a situation where a customer service device had to be terminated
>during order entry.  Apparently he had exceeded the allowable number of
>lines for an order.  When we canceled the session the records in the work
>files were stuck there.  Does anyone have any suggestions or how to's for
>pulling those lines (over 900) from the work environment back into ECL and
>ECH?
>
>If we cannot figure out a way for I.T. to resolve, we plan to beat the
>customer service rep. and have him re-enter the 900 lines :-)
>
>Thanks
>
>Teri
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