Re: SSA, BPCS, RISC and "HelpLine" and "last release supported...

John Allen wrote:

> The "From" box was a 300-2042 and the "To" box is a 500-2142. We were
> led to beleive that things would be not quite twice as fast. Our
> Inventory Inquiry went from an average of 11.2 sec to 11.5 seconds!
> Everything else was pretty much the same timing wise.
>

John !

We went from a 320 to a 530-2152 last October and we saw EVERYTHING
speed up. The DOG SLOW nightly MRP went from 8 hours to under 4 !

As for SSA's help; we had performance problems on an F70 when we FIRST
loaded BPCS "way back when" and we pointed the finger at them. Based on
the sizing survey we had bumped our estimate UP from a D60 to the F70 to
be "safe"(and they had estimated a D50 !).

They questioned how we had our system setup ("questioned" being the nice
word...) and had a "performance guru" dial in to check. He was in for
20-30 minutes or so and a few days latter, he sends us a report. It was
ALL based on doing a Work With Active Jobs display (he included it in
the report) and he DID NOT reset the screen !!!! He was working with
TOTALLY false data for what we consider a normal time period...

Good luck !!
--

Chuck


   Chuck Lewis
CLEWIS@IQUEST.NET
 Indianapolis, IN



"The opinions that are shown, are exclusively my own. All my own, all my

own..." and NOT my employer's (with apologies to Emerson, Lake and
Palmer)...



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