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Thanks to everyone for the info. I thought about the life/home/auto insurance avenue already. Will forward some of the provided information onto the CEO.


Mr. Wilt: Thanks for the link. Sometimes IBM's site is like looking for a needle in a haystack.

Thanks,
  Scott J

Scott Johnson wrote:


I am being asked by the CEO to justify the cost of the Software Support contract. It was a fight to get the Hardware support paid. Can anybody provide me with links to information on the need for the Software support? I am not having much luck.

 Is there a spot on the IBM website that explains what Software
 support is?

THANKS



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