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Hopefully someone will carry this to Common Sound Off. This deserves a VH1 like "What The F..." statement. IBM the "global" company needs to demonstrate this works efficiently. I've got at least 2 of these to install by year end, and one is for a customer who has nailed ibm before for a prev mess till ibm made it "more than right". jim (wishing i could get to toronto..) ----- Original Message ----- From: <pnelson@xxxxxxxxxx> To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx> Sent: Tuesday, October 05, 2004 8:51 PM Subject: Re: IBM i5 520 built in Ireland? > They won't care unless you get the customer's IBM marketing rep involved. > After dealing with Haitian, Jamaican, Hispanic, Indian, and Pakistani > accents, with some Texan and Georgian thrown in for good measure, I had > the rep conference in with me one more time. He listened to the same BS I > had been listening to for 7 weeks. He finally broke into the conversation, > identified himself, and demanded to speak to a duty manager immediately. > The duty manager was read the riot act, particularly about the language > problem, and was instructed to get the issue fixed within the hour, or > there would be hell to pay. 27 minutes later, I got an email with the > proper keys. Amazing. > > > Paul Nelson > Arbor Solutions, Inc. > 708-670-6978 Cell > pnelson@xxxxxxxxxx > > > > > > Larry Bolhuis <lbolhuis@xxxxxxxxxx> > Sent by: midrange-l-bounces@xxxxxxxxxxxx > 10/05/2004 07:33 PM > Please respond to Midrange Systems Technical Discussion > > To: Midrange Systems Technical Discussion > <midrange-l@xxxxxxxxxxxx> > cc: > Subject: Re: IBM i5 520 built in Ireland? > > > Corrrection: I feel sorry for the entitlement group should they get > between me and my customer getting the keys and maintenance for which > they have paid a tidy sum. IBM Shipped the machine from Ireland, IBM > will provide keys and maintancne, quite simple the way I see it....... > > - L > > pnelson@xxxxxxxxxx wrote: > > >I feel sorry for whoever has to try to get past the entitlement group. > > > > > >Paul Nelson > >Arbor Solutions, Inc. > >708-670-6978 Cell > >pnelson@xxxxxxxxxx > > > > > > > > > > > >Larry Bolhuis <lbolhuis@xxxxxxxxxx> > >Sent by: midrange-l-bounces@xxxxxxxxxxxx > >10/05/2004 06:20 PM > >Please respond to Midrange Systems Technical Discussion > > > > To: Midrange Systems Technical Discussion > ><midrange-l@xxxxxxxxxxxx> > > cc: > > Subject: Re: IBM i5 520 built in Ireland? > > > > > >Some. The others are in limbo. > > > > - L > > > > > > > -- > Larry Bolhuis IBM eServer Certified Systems Expert: > Vice President iSeries Technical Solutions V5R2 > Arbor Solutions, Inc. iSeries LPAR Technical Solutions V5R2 > 1345 Monroe NW Suite 259 iSeries Linux Technical Solutions V5R2 > Grand Rapids, MI 49505 iSeries Windows Integration Technical > Solutions V5R2 > IBM eServer Certified Systems Specialist > (616) 451-2500 iSeries System Administrator for > OS/400 V5R2 > (616) 451-2571 - Fax AS/400 RPG IV Developer > (616) 260-4746 - Cell iSeries System Command Operations V5R2 > > If you can read this, thank a teacher....and since it's in English, > thank a soldier. > > > > -- > This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing > list > To post a message email: MIDRANGE-L@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/mailman/listinfo/midrange-l > or email: MIDRANGE-L-request@xxxxxxxxxxxx > Before posting, please take a moment to review the archives > at http://archive.midrange.com/midrange-l. > > > -- > This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list > To post a message email: MIDRANGE-L@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/mailman/listinfo/midrange-l > or email: MIDRANGE-L-request@xxxxxxxxxxxx > Before posting, please take a moment to review the archives > at http://archive.midrange.com/midrange-l. > >
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