They won't care unless you get the customer's IBM marketing rep involved. After dealing with Haitian, Jamaican, Hispanic, Indian, and Pakistani accents, with some Texan and Georgian thrown in for good measure, I had the rep conference in with me one more time. He listened to the same BS I had been listening to for 7 weeks. He finally broke into the conversation, identified himself, and demanded to speak to a duty manager immediately. The duty manager was read the riot act, particularly about the language problem, and was instructed to get the issue fixed within the hour, or there would be hell to pay. 27 minutes later, I got an email with the proper keys. Amazing. Paul Nelson Arbor Solutions, Inc. 708-670-6978 Cell pnelson@xxxxxxxxxx Larry Bolhuis <lbolhuis@xxxxxxxxxx> Sent by: midrange-l-bounces@xxxxxxxxxxxx 10/05/2004 07:33 PM Please respond to Midrange Systems Technical Discussion To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx> cc: Subject: Re: IBM i5 520 built in Ireland? Corrrection: I feel sorry for the entitlement group should they get between me and my customer getting the keys and maintenance for which they have paid a tidy sum. IBM Shipped the machine from Ireland, IBM will provide keys and maintancne, quite simple the way I see it....... - L pnelson@xxxxxxxxxx wrote: >I feel sorry for whoever has to try to get past the entitlement group. > > >Paul Nelson >Arbor Solutions, Inc. >708-670-6978 Cell >pnelson@xxxxxxxxxx > > > > > >Larry Bolhuis <lbolhuis@xxxxxxxxxx> >Sent by: midrange-l-bounces@xxxxxxxxxxxx >10/05/2004 06:20 PM >Please respond to Midrange Systems Technical Discussion > > To: Midrange Systems Technical Discussion ><midrange-l@xxxxxxxxxxxx> > cc: > Subject: Re: IBM i5 520 built in Ireland? > > >Some. The others are in limbo. > > - L > > > -- Larry Bolhuis IBM eServer Certified Systems Expert: Vice President iSeries Technical Solutions V5R2 Arbor Solutions, Inc. iSeries LPAR Technical Solutions V5R2 1345 Monroe NW Suite 259 iSeries Linux Technical Solutions V5R2 Grand Rapids, MI 49505 iSeries Windows Integration Technical Solutions V5R2 IBM eServer Certified Systems Specialist (616) 451-2500 iSeries System Administrator for OS/400 V5R2 (616) 451-2571 - Fax AS/400 RPG IV Developer (616) 260-4746 - Cell iSeries System Command Operations V5R2 If you can read this, thank a teacher....and since it's in English, thank a soldier. -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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