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You can get it in the US. IBM will drag its feet and put contracts in front of you to sign before they will do much, but hey will do it. All bets are off outside the US. At one time you couldn't get "ANY" PTF electronically in Canada without a HW contract. Your best bet may be third party in the UK if IBM won't do it. __________________________________________________ Kirk Goins IBM Certified iSeries Technical Solutions Expert Pacific Information Systems - An IBM Premier Business Partner 503-674-2985 kirkg@pacinfosys.com 'course, I could be wrong about getting T&M support in the US ... never having had to do it (always have had some sort of a support contract).
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