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You can get it in the US. IBM will drag its feet and put contracts in front of 
you to sign before they will do much, but hey will do it.

All bets are off outside the US. At one time you couldn't get "ANY" PTF 
electronically in Canada without a HW contract. Your best bet may be third 
party in the UK if IBM won't do it.

__________________________________________________
Kirk Goins
IBM Certified iSeries Technical Solutions Expert
Pacific Information Systems - An IBM Premier Business Partner
503-674-2985           kirkg@pacinfosys.com


'course, I could be wrong about getting T&M support in the US ... never
having had to do it (always have had some sort of a support contract).



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