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IBM will drag their feet until they find out that you have a competitor to do it first, then they become johnny on the spot. Al Al Barsa, Jr. Barsa Consulting Group, LLC 400>390 914-251-1234 914-251-9406 fax http://www.barsaconsulting.com http://www.taatool.com "Kirk Goins" <kirkg@pacinfosys. To: <midrange-l@midrange.com> com> cc: Sent by: Subject: RE: T&M for IBM Hardware service? midrange-l-admin@m idrange.com 07/05/2002 02:08 PM Please respond to midrange-l You can get it in the US. IBM will drag its feet and put contracts in front of you to sign before they will do much, but hey will do it. All bets are off outside the US. At one time you couldn't get "ANY" PTF electronically in Canada without a HW contract. Your best bet may be third party in the UK if IBM won't do it. __________________________________________________ Kirk Goins IBM Certified iSeries Technical Solutions Expert Pacific Information Systems - An IBM Premier Business Partner 503-674-2985 kirkg@pacinfosys.com 'course, I could be wrong about getting T&M support in the US ... never having had to do it (always have had some sort of a support contract). _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/midrange-l or email: MIDRANGE-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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