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  2. MIDRANGE-L
  3. July 2002

Re: T&M for IBM Hardware service?

T&M is available here for various rates usually starting at the $250
per hour rate from I.B.M.



David Gibbs wrote:
>
> Folks:
>
> We've got a 400 in our UK office that is having a bit of a problem ... we
> don't have a support contract on it.
>
> Is it possible to get Time & Materials support on a system in the UK?  I'm
> pretty sure it's possible in the US, but our UK office is being told no.
>
> 'course, I could be wrong about getting T&M support in the US ... never
> having had to do it (always have had some sort of a support contract).
>
>

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