RE: %0D%0A% creating vertical bars, not line feeds

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Anton,

I understand what you are saying.  It is a excellent idea.  However, I
choose to use the mailto link at this time.  Primarily because of ease of
development.  And I need to focus more on the meat versus the gravy.

Also, I feel that Notes should fix the issue, for others that want to use
this feature.  And while your idea is superior to a simple mailto link, it
is still a workaround versus getting the product fixed.

Rob Berendt
--
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin




Anton Gombkötö <gombkoetoe@assoft.com>
Sent by: web400-admin@midrange.com
03/29/2002 11:53 AM
Please respond to web400


        To:     web400@midrange.com
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        Subject:        RE: [WEB400] %0D%0A% creating vertical bars, not line 
feeds


Rob, i bet you got that wrong,
i understood it more like that:

Don't let you users start their mail client and send the info to you (or
not, when they decide to remove it - you have no influence on that).

Instead open a new window with the fields you want to have - visible,
hidden, protected - whatever you like - and an additional comment textarea
for user impressions. Then the user hits send, and you can include this
troubleticket in your error processing. Mustn't necessarily be e-mail,
whatever process/workflow you have for such things. Although a mail to you
and the user (to have something "written" to be able to nag you some time
later "I told you ...." :-) would not be bad.

Then the only mailto:-link could be on your error reporting page - for the
case that that particular page isn't working... ;-)

0.02 Euro


best regards /  Mit freundlichen Grüssen

Anton Gombkötö
Avenum Technologie GmbH

http://www.avenum.com

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