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  2. WDSCI-L
  3. November 2023

Re: License Silliness

On Mon, 6 Nov 2023 at 17:22, Jack Woehr via WDSCI-L
<wdsci-l@xxxxxxxxxxxxxxxxxx> wrote:

Please explain the [witty adjectivial phrases deleted] licensing setup for
RDi 9.8 again, please.

- We're an MSP
- We go to ESS
- It shows a Activation Kit for 9.8 which doesn't download.
- We follow instructions on other webpages and go to Passport Advantage..
- We can't find the license there.

??

Assuming you ordered it originally from ESS, get the activation kit there.
If it doesn't download, put in a trouble ticket.

I get IBM i from ESS (of course; where else?)
ESS never sends me (my site contact) email.

I get RDi from PAO.
PAO sends me (my site contact) email with my Proof of Entitlement.

Is anything in your (your site contact's) email?
--buck

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