Re: Close a View in RDi 9.8 -- WDSCI-L

Hi Brian,
If you go to ibm.com/support does it get to the support first page where you can click on the open a case box?
I’d look at your browser and browser add-on settings then any security settings on the machine (some security programs can now be protecting your browser pages)
If that all fails then I’d suggest calling in (1-800-IBM-SERV) and see if they can assist

If using a different browser does not make a difference then I would suspect something outside of that.

Mike

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Mike Hockings, M.Eng.
IBM Rational Developer for System z and Power Systems Software Technical Support
IBM Canada Ltd. Laboratory
hockings@xxxxxxxxxx
voice 1-905-413-3199 T/L 313-3199 ITN 23133199

From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> on behalf of Brian Parkins <goodprophet.bp@xxxxxxxxx>
Date: Monday, May 8, 2023 at 12:23
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: [EXTERNAL] Re: [WDSCI-L] Close a View in RDi 9.8
Cheers, Chris. That didn't work for me either. Same 503 error page.

Perhaps I'm not permitted to log errors through my account now?

Brian.

On 08/05/2023 15:59, McNierney_Chris via WDSCI-L wrote:

https://www.ibm.com/mysupport/s/topic/0TO0z0000006uu7GAA/rational-developer?language=en_US&productId=01t0z000007g71QAAQ

From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> on behalf of Brian Parkins <goodprophet.bp@xxxxxxxxx>
Date: Monday, May 8, 2023 at 10:56 AM
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Close a View in RDi 9.8
OK, could do with some help, here. I will Open a Case if someone can
point me to the correct website.

I have tried here: https://www.ibm.com/mysupport/s/?language=en_US<https://www.ibm.com/mysupport/s/?language=en_US><https://www.ibm.com/mysupport/s/?language=en_US%3chttps://www.ibm.com/mysupport/s/?language=en_US%3e>

and all I get is an error page that's says "The page you requested
cannot be displayed. 503: Service Unavailable". (Tried several times
over the last few days.)

So where do I go to raise an error report for RDi? (The old APAR system)?

Brian.

On 08/05/2023 14:31, Buzz Fenner via WDSCI-L wrote:

On 05/05/2023, Brian Parkins wrote:

OK, so I think I have identified a bug in RDi 9.8 which is probably Eclipse-related. (Running under >Windows 10.)

I'm having the same issues; running Windows 11.

--Buzz

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