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We ran into the same issue with RDi sessions dropping. After learning that RDi does not provide a means of setting a TCP/IP keepalive, we opted for setting the Windows TCP/IP Keep Alive Time to 15 seconds.
If you do not have the skills (or PC admin rights), you may want to engage your PC support team. Windows registry changes should not be made haphazardly.
If you have admin rights to your pc. Open an admin CMD & put this in; "reg add HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters /v KeepAliveTime /t REG_DWORD /d 15000 -f" - without the quotes.
-OR-
Open the Windows Registry Editor (REGEDIT.exe) and navigate as follows:
Here you will add and entry for "KeepAliveTime" as a REG_DWORD with a value of 0x00003a98. This value is the hexadecimal equivalent of 15000 milliseconds (i.e. 15 seconds).
Add the entry as follows:
Right click on "Parameters"
Hover the mouse cursor over "New"
Select "DWORD (32-bit) Value"
Add an entry for KeepAliveTime with a value 0x00003a98
Stephen West
Lead Software Engineer
Stillwater Insurance Services, Inc.
Stephen.west@xxxxxxxxxxxxxx<mailto:Stephen.west@xxxxxxxxxxxxxx>
message: 1
date: Fri, 9 Jul 2021 17:39:02 -0400
from: "Mike Hockings" <hockings@xxxxxxxxxx<mailto:hockings@xxxxxxxxxx>>
subject: Re: [WDSCI-L] RDI connections to IBM i
No setting in RDI that I know of will help you. The IBM i TCP/IP keep
alive poll time-out is what you want to adjust.
Mike
Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical Support
IBM Canada Ltd. Laboratory
hockings@xxxxxxxxxx<mailto:hockings@xxxxxxxxxx>
voice 1-905-413-3199 T/L 313-3199 ITN 23133199
From: "Howie, Bill" <BHowie@xxxxxxxxxxxxxxxx<mailto:BHowie@xxxxxxxxxxxxxxxx>>
To: "wdsci-l@xxxxxxxxxxxxxxxxxx<mailto:wdsci-l@xxxxxxxxxxxxxxxxxx>" <wdsci-l@xxxxxxxxxxxxxxxxxx<mailto:wdsci-l@xxxxxxxxxxxxxxxxxx>>
Date: 2021/07/07 01:35 PM
Subject: [EXTERNAL] [WDSCI-L] RDI connections to IBM i
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx<mailto:wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>>
Hello all,
I'm consistently having trouble with RDI staying connected to one of our
IBM I systems. I can open the connection to the system and use it, but if
it sits for very long at all it loses connection and I have to restart RDI.
We were having this problem on our other IBM I system and I adjusted the
"keep alive" parameter in the TCP settings and that seemed to fix it. I
virtually attended COMMON this year and Charlie Guarino spoke of a setting
that was actually within RDI that would help with this. Anyone know where
this setting might be? As always, any help is appreciated.
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