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Hi Paul,

Check your IBM i system log. That should show you what's killing your job.

Steve Ferrell

w. www.helpsystems.com



-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Paul Bailey
Sent: Wednesday, January 16, 2019 9:55 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Communication required by SEP dropped

Thanks Steve,

The system value QINACTITV is set to *NONE, and QINACTMSGQ is set to *JOBEND.

Does anyone have any suggestions for diagnosis tools so that I can find out if the timeout is part of the IBM i, or part of RDI (or something between the two, such as a network switch, etc.) I've tried to increase the logging for the jobs named QB5PHSRV which are usually created when a new SEP is created, but the logging just says the job ended normally 15 minutes after it started. Is there another job I should look for that might have more information in the joblog?

-Paul.


On Wed, 16 Jan 2019 at 12:42, Steve Ferrell via WDSCI-L < wdsci-l@xxxxxxxxxxxxxxxxxx> wrote:

Hi Paul,

On the IBM i, can you check the values QINACTITV and QINACTMSGQ?

If the value specified for QINACTITV is not *NONE, or is 15 minutes,
then the action in QINACTMSGQ will occur which is *ENDJOB.

Yes, your SEP job may be "active" but when a client is running a
server job, from the server side the job may appear to be inactive.

Generally we set our QINACTITV to *NONE on Development boxes.

Hope this help!

Steve Ferrell
www.helpsystems.com



-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Paul
Bailey
Sent: Wednesday, January 16, 2019 6:24 AM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Communication required by SEP dropped

There is an ENDDBGSVR job scheduled to run at 8:30pm every night, but
that runs at 8:30pm every night and not before or after. I've checked
and this job only ran once yesterday, and not so far today (as expected).

When you say "robot" do you mean the specific robot tool that can be
purchased, or generic scheduled jobs/processes? We do not have the
robot tool, nor any similar external applications in use on our IBM i.

I've done a few tests this morning, and it is exactly 15 minutes
between setting up the SEP and when the popup message comes up telling
me the connection has dropped. This doesn't sound like a scheduled
process, but a keepalive/timeout issue. I haven't been able to
reproduce a debug session also timing out, but that could be because I
didn't give it enough time between keypresses (I have a job to do, too :) ).


-Paul.


On Tue, 15 Jan 2019 at 16:32, Mike Hockings <hockings@xxxxxxxxxx> wrote:


Do you have some robot set up to end the QB5* jobs on a schedule maybe?

Mike

Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical
Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice
1-905-413-3199 T/L 313-3199 ITN 23133199




From: Paul Bailey <PabloMotte+Midrange@xxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
Date: 2019/01/15 05:25
Subject: [WDSCI-L] Communication required by SEP dropped
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>



Hi,

We've moved to a new IBM i box (also upgrading to v7.3 in the
process) and we were having problems where RDi would close
connections every few minutes. We fixed that by changing the CHGTCPA
TCPKEEPALV setting to
5.

However, we are still getting an error whenever we use Service Entry
Points for debugging. After around 20 minutes after creating a new
SEP we get a popup saying "Communication required by Service Entry
Point function dropped. Service Entry Point(s) set by user BAILEYP
at server DEV will be removed." This also drops the debug session I
might be in at the time, although this might be an additional
timeout/keepalive
setting I'm missing.

Does anyone know what setting might be causing this timeout? Is it
in RDi, or is it another setting related to TCP/IP comms on the IBM i?


Regards,
Paul.
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