Re: Communication required by SEP dropped -- WDSCI-L

Thanks Steve,

The system value QINACTITV is set to *NONE, and QINACTMSGQ is set to
*JOBEND.

Does anyone have any suggestions for diagnosis tools so that I can find out
if the timeout is part of the IBM i, or part of RDI (or something between
the two, such as a network switch, etc.) I've tried to increase the logging
for the jobs named QB5PHSRV which are usually created when a new SEP is
created, but the logging just says the job ended normally 15 minutes after
it started. Is there another job I should look for that might have more
information in the joblog?

-Paul.

On Wed, 16 Jan 2019 at 12:42, Steve Ferrell via WDSCI-L <
wdsci-l@xxxxxxxxxxxxxxxxxx> wrote:

Hi Paul,

On the IBM i, can you check the values QINACTITV and QINACTMSGQ?

If the value specified for QINACTITV is not *NONE, or is 15 minutes, then
the action in QINACTMSGQ will occur which is *ENDJOB.

Yes, your SEP job may be "active" but when a client is running a server
job, from the server side the job may appear to be inactive.

Generally we set our QINACTITV to *NONE on Development boxes.

Hope this help!

Steve Ferrell
www.helpsystems.com

-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Paul
Bailey
Sent: Wednesday, January 16, 2019 6:24 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for
System i & iSeries <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] Communication required by SEP dropped

There is an ENDDBGSVR job scheduled to run at 8:30pm every night, but that
runs at 8:30pm every night and not before or after. I've checked and this
job only ran once yesterday, and not so far today (as expected).

When you say "robot" do you mean the specific robot tool that can be
purchased, or generic scheduled jobs/processes? We do not have the robot
tool, nor any similar external applications in use on our IBM i.

I've done a few tests this morning, and it is exactly 15 minutes between
setting up the SEP and when the popup message comes up telling me the
connection has dropped. This doesn't sound like a scheduled process, but a
keepalive/timeout issue. I haven't been able to reproduce a debug session
also timing out, but that could be because I didn't give it enough time
between keypresses (I have a job to do, too :) ).

-Paul.

On Tue, 15 Jan 2019 at 16:32, Mike Hockings <hockings@xxxxxxxxxx> wrote:

Do you have some robot set up to end the QB5* jobs on a schedule maybe?

Mike

Mike Hockings, M.Eng., P.Eng.
DevOps for Enterprise
IBM Developer for z Systems and Power Systems Software Technical
Support IBM Canada Ltd. Laboratory hockings@xxxxxxxxxx voice
1-905-413-3199 T/L 313-3199 ITN 23133199

From: Paul Bailey <PabloMotte+Midrange@xxxxxxxxx>
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
Date: 2019/01/15 05:25
Subject: [WDSCI-L] Communication required by SEP dropped
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx>

Hi,

We've moved to a new IBM i box (also upgrading to v7.3 in the process)
and we were having problems where RDi would close connections every
few minutes. We fixed that by changing the CHGTCPA TCPKEEPALV setting to

5.

However, we are still getting an error whenever we use Service Entry
Points for debugging. After around 20 minutes after creating a new SEP
we get a popup saying "Communication required by Service Entry Point
function dropped. Service Entry Point(s) set by user BAILEYP at server
DEV will be removed." This also drops the debug session I might be in
at the time, although this might be an additional timeout/keepalive

setting I'm missing.

Does anyone know what setting might be causing this timeout? Is it in
RDi, or is it another setting related to TCP/IP comms on the IBM i?

Regards,
Paul.
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