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  3. August 2015

Re: Fw: RDi stops responding during interactive debug


Actually Passport does send notices, it is the ESS/AAS/eConfig hardware
channel that is unable to do so.




From: "Jim Oberholtzer" <midrangel@xxxxxxxxxxxxxxxxx>
To: "'Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries'" <wdsci-l@xxxxxxxxxxxx>
Date: 08/12/2015 12:37 PM
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



Vern,

Passport advantage regularly misses sending out notices (almost always
unless the customer is very active) so IBM needs to pick it up there.

The BPs (at least the good ones) will get a renewal notice in front of a
customer at least 60 if not 90 days ahead of time to avoid paperwork
problems at IBM.

Truth is if you don't work with one of the better BPs that keeps track of
maintenance, you're on your own.

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Vernon
Hamberg
Sent: Wednesday, August 12, 2015 11:15 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for
System i & iSeries
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive debug

To add a bit here - if you purchase through Passport Advantage, you WILL
get
a notification from IBM, so far as I understand what I've read there.

If you purchase through a BP - there's no way to purchase direct from IBM
other than PPA - you have to rely on the BP to notify you - this is the
same
as for all licensed products. And RDi can be purchased this was as a
trade-up from ADTS seats and perhaps on its own.

When I was with an ISV, we got things through TechLine, which often serves
as an IBM partner's "business partner" - and they never notified us about
expired support. We were, in that case, VERY directly purchasing from IBM.
Regular customers do not (cannot) use that route for anything. But we got
bit on occasion.

Hope this is close to the truth - this all gets quite murky!

Vern

On 8/12/2015 8:57 AM, Mark Murphy/STAR BASE Consulting Inc. wrote:
This issue has been discussed several times on this list. Depending on
how
you order the product, you may or may not get a notification that it is
time
to renew your service contract. I believe if you purchase RDi directly from
IBM, they won't tell you, but if you purchase from a partner you might get
notification. Or it might be the other way around. In either case I believe
you have to repurchase the product to get service or updates if you let the
subscription lapse.

Mark Murphy
STAR BASE Consulting, Inc.
mmurphy@xxxxxxxxxxxxxxx


-----Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx> wrote: -----
To: "Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries" <wdsci-l@xxxxxxxxxxxx>
From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
Date: 08/12/2015 09:12AM
Cc: Daniel Craggs <dcraggs@xxxxxxxxxx>
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive
debug

Well, I would love to report my problem... but it seems as if my service
contract on this product has expired (over a month ago), without my
knowledge.
How could that be? We are a small company - I sign off on every "IT
related" bill that shows up here.
This is not the first time IBM has dropped the ball - they've moved
everything offshore and it shows. I can't imagine how much money they are
losing simply because they didn't send a bill to a customer. The software
entitlement idiot can't even tell me who to speak with.


-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of
Edmund Reinhardt
Sent: Tuesday, August 11, 2015 8:52 AM
To: Rational Developer for IBM i / Websphere Development Studio Client
for System i & iSeries
Cc: Daniel Craggs
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive
debug


Greg,
This is not a known issue to IBM, this is the first I am hearing about
it.
If you can reproduce the problem it would be a big service to the
community to provide that scenario to IBM.

Thanks,
Edmund




From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "'Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries'" <wdsci-l@xxxxxxxxxxxx>
Date: 08/10/2015 04:18 PM
Subject: Re: [WDSCI-L] Fw: RDi stops responding during interactive
debug
Sent by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



Edmund,

Is this a known issue? I certainly do not want to disable this feature.
In pgms with lots of variables, it would be easier to use STRDBG.

Before opening a PMR, I would like to see if maybe someone already has.

Greg

-----Original Message-----
From: WDSCI-L [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of
Edmund Reinhardt
Sent: Monday, August 10, 2015 4:02 PM
To: midrange-WDSC WDSC message board
Subject: [WDSCI-L] Fw: RDi stops responding during interactive debug




Hi Greg,

So a cheap workaround is to disable the hover in the preferences.
Windows
-> Preferences -> Run/Debug -> Compiled Debug -> Debug Editors and
-> uncheck
"Allow hover evaluation".

I recognise it would be useful to support this in hover in general.
You can raise a PMR, then we can observe their epdc trace and see if
there's anything we can do to optimize it so RDi doesn't die.

HTH
Edmund




From: Greg Wilburn <gwilburn@xxxxxxxxxxxxxxxxxxxxxxx>
To: "wdsci-l@xxxxxxxxxxxx" <wdsci-l@xxxxxxxxxxxx>
Date: 08/10/2015 02:49 PM
Subject: [WDSCI-L] RDi stops responding during interactive debug Sent
by: "WDSCI-L" <wdsci-l-bounces@xxxxxxxxxxxx>



I've had this occur several times and it creates a real mess.

I start a SEP (for myself)... then call the program on the green screen.
As I'm stepping through the program, I tend to "hover" over variables
to see what's in there. Some of my XML parser routines have
relatively large qualified data structures.

Order DS qualified dim(100)
<fields here>
...followed by an embedded "Item DS qualified dim(500)"

So they are not huge... but large. If I accidentally hover over the
DS "Order", RDi will grind away until it eventually fades out and
indicates (Not Responding) in the title bar.

Anyone else seen this?

Greg


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