I thought about having a beta program - but at this point we are just too
heads-down coding - and it will be released soon. And we plan to be very
responsive to your feedback, especially if you give it to us within the
first couple of weeks after the release.
Regards,
Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power
2D barcode - Phone: 1-905-413-3125 | Phone: 1-905-854-6195 IBM
encoded with E-mail: edmund.reinhardt@xxxxxxxxxx
contact AIX COBOL: 8200 Warden Ave
information www.youtube.com/user/IBMRational#g/c/62DF24D5BCD43501 Markham, ON L6G 1C7
"In every thing give thanks: for this is the will of Canada
God in Christ Jesus concerning you." - 1
Thessalonians 5:18
From: Kurt Anderson <kurt.anderson@xxxxxxxxxxxxxx>
To: Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx>,
Date: 04/24/2012 11:06 AM
Subject: Re: [WDSCI-L] Applying License Key?
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
Stop teasing us Edmund.
I'm very much looking forward to what's to come. Need a beta tester?
-Kurt
-----Original Message-----
From: wdsci-l-bounces@xxxxxxxxxxxx [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On
Behalf Of Edmund Reinhardt
Sent: Tuesday, April 24, 2012 6:40 AM
To: Rational Developer for IBM i / Websphere Development Studio Client for
System i & iSeries
Subject: Re: [WDSCI-L] Applying License Key?
Vern, your kind words are much appreciated. I have passed on your kudos to
Violaine.
We certainly enjoy working with this community. What I love about this
group is how they help each other out and care about the platform and want
us all to succeed. It is kind of like a family.
Just yesterday, I saw that 3 of our RFEs had more vote than all of the rest
of the Rational Brands top 10. It shows that you care and together we are
going to make this product great. I can't wait until you guys see the next
release. We have been burning the midnight oil on this one.
Regards,
Edmund (E.H.) Reinhardt
COBOL IDE on AIX, DDS, WebFacing, System i Application Development,
Rational Developer for Power
2D barcode - Phone: 1-905-413-3125 | Phone: 1-905-854-6195
IBM
encoded with E-mail: edmund.reinhardt@xxxxxxxxxx
contact AIX COBOL:
8200 Warden Ave
information www.youtube.com/user/IBMRational#g/c/62DF24D5BCD43501
Markham, ON L6G 1C7
"In every thing give thanks: for this is the will of
Canada
God in Christ Jesus concerning you." - 1
Thessalonians 5:18
From: Vern Hamberg <vhamberg@xxxxxxxxxxx>
To: Rational Developer for IBM i / Websphere Development Studio
Client for System i & iSeries <wdsci-l@xxxxxxxxxxxx>,
Date: 04/24/2012 12:58 AM
Subject: Re: [WDSCI-L] Applying License Key?
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
I feel I didn't say things right - I believe Rational support is really
good - we see it here with people like Edmund, who are very responsive and
helpful.
When I spoke of "easy to work with", I meant finding how to get support
- now I've not had to try, and I probably don't remember any problems I had
at first, trying to contact AS/400 support. Yeah, I meant AS/400!!
= It's been at least that long!!
So to the Rational support team - thank you for your vigilance in watching
this list - maybe some of us remember Violaine Battish (spelling?), who
used to haunt this list and give us all manner of great help.
Vern
On 4/23/2012 5:00 PM, Joe Pluta wrote:
Rational support has been very good. I've had one or two issues and
they've supplied hot fixes (one was for CSS issues in EGL, as I
remember) and they worked just as needed until the next release
addressed the issue.
Joe
Contacting IBM for support?
I don't mean to sound rude with that question. This list is not IBM
support - it's very cool that some of the Rational support team watch
this list, so I hope they'll give you the answer.
It makes me wonder - how easy is it to get to support for RDP? I
don't know a number, but I have never needed one. I suspect there's a
place on the website to initiate a support request.
The IBM i support has always felt pretty easy to work with - I hope
it's just as easy with Rational products like this.
Vern
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