Hi Pete

Did you order the upgrade via IBMs 'My entitled Software' -> 'Software Updates' ?


Regards
Andy

-----Original Message-----
From: Pete Helgren [mailto:Pete@xxxxxxxxxx]
Sent: 11 May 2010 16:14
To: Rational Developer for IBM i / Websphere Development Studio Client for System i & iSeries
Subject: Re: [WDSCI-L] RDP 7.5 to 7.6 upgrade

I had ordered the DVD and the activation kit came on a separate CD. ESS
still has the download for RDi 7.5 and the activation kit but even
though we are now licensed for RDp ESS shows nothing about it.

Seems the Brazilian office hasn't sorted out the whole RDp vs RDi
issue. Sigh. IBM *really* needs to get a handle on the whole license
key/downloads/entitlement operation. It has *never* been correct and we
always have to go through the hassle of calling to get things ordered
and then ESS still isn't correct.

That is my experience. Calling is the only way to get things done
(great 21st century approach, no?)

Pete

On 5/10/2010 4:29 PM, MKirkpatrick@xxxxxxxxxxxxxxxxx wrote:
I have upgraded from RDP 7.5 to 7.6. Where I had a permanent key for
RPG/Cobol, I now have a trial key. Anyone else experienced this?

I checked the activation center for a new kit but it only shows 7.5.

Thanks.

Before you print this message, be sure that it is necessary. The
environment is in our hands!

Michael Kirkpatrick
Western Dental Services, Inc.
Information Systems / IBM i(TM) Development
( Phone: (714) 571.3582
( Toll free: (800) 471.4444
7 Fax: (714) 480.3001
* Email: [1]MKirkpatrick@xxxxxxxxxxxxxxxxx
8 Web: [2]http://www.WesternDental.com/



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