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  2. WDSCI-L
  3. February 2008

Re: Is RDi ready for prime time?

Have you heard of their new process? Report Problem Generator? You don't
even need to have a problem, IBM can make one for you - that is how
efficient they are! Maybe you could ask it for one for DCR?



On 2/8/08 5:11 PM, "MichaelQuigley@xxxxxxxxxx" <MichaelQuigley@xxxxxxxxxx>
wrote:

Unfortunately, I've entered several requests on the referenced DCR page. I
always get a very nice e-mail telling me IBM has received my request and I
should hear back from someone within 90 days (or something like that).
Then eternity goes by and I don't hear a thing. It's one of the things
that I have a hard time believing. I think IBM is a good company. They're
very big, but my they are run pretty well for an organization of its size.
However my experience with the Design Change Request process is not very
impressive. IBM has a broken process and they need to fix it. I guess I
probably should file a formal complaint at the Sam Palmisano link about
this, too.





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