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That 800 number is good in USA also. Stands for 800-IBM-SERV. I often register problems at: http://www-912.ibm.com/supporthome.nsf/document/32244842 If I am in a hurry I still register them there, and then call "on an existing problem". Saves you from having a low level data entry clerk only entering every third word you tell them. Rob Berendt
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