RE: [WDSCI-L] Removing a plug-in

[Vern Hamberg <vhamberg@xxxxxxxxxxxxxxxxxxxxxxxxx>]

If there's a problem with WDSC (and that will include the underlying 
pieces), this list is not necessarily the best place to get support - you 
should use the appropriate channels to get IBM support, assuming you have 
the support contract in place at your company. Almost everyone does, and 
this has worked very well for me. Bringing up problems with the CL 
prompter, e.g., in this list would not have been so helpful as making the 
call (or submitting the problem on the 'Net, which I really like doing). 
Unless someone from Toronto happened to notice it.

JMHO
Vern

At 12:39 PM 10/5/2004, you wrote:
> And I don't mean to slam IBM. It's not lost on me that I've received some
> excellent support from IBM developers through this very list.
>
> Maybe what is needed is less a change in how IBM supports the WDSCi-Eclipse
> combination than an explicit and easily located clarification of IBM's
> support given that half of the combination is open source. That is, maybe
> it's a marketing issue more than a technical issue.  But it would still be
> nice to have the clarification from IBM itself.
>
> Thanks,
> Kelly