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I must apologize for venting I guess. I'm just frustrated enough with IBM after dealing with them unsuccessfully for a few years now. Everything from changes in the OS causing BarCode's to print incorrectly and having to prove it to them that it was a bug in their stuff and not mine (worked on one release, new release no work, pretty simple I thought) to a few months back trying to order WDSc and getting a Client Access refresh. When I phoned IBM support they didn't even know what Websphere Development Studio Client was until I talked to about 5 different people. It was really frustrating so I guess when I see a problem using IBM's help I guess I overreacted. Most of my help for WDSc has come from this list though to be honest. But looking at it now, you are right, the help system using Explorer is neat and I guess the pop-up blocker is to blame. Ron Power Programmer Information Services City Of St. John's, NL P.O. Box 908 St. John's, NL A1C 5M2 Tel: 709-576-8132 Email: rpower@xxxxxxxxxx Website: http://www.stjohns.ca/ ___________________________________________________________________________ Success is going from failure to failure without a loss of enthusiasm. - Sir Winston Churchill "DeLong, Eric" <EDeLong@xxxxxxxxxxxxxxx> Sent by: wdsci-l-bounces@xxxxxxxxxxxx 08/09/2004 11:11 AM Please respond to Websphere Development Studio Client for iSeries <wdsci-l@xxxxxxxxxxxx> To "'Websphere Development Studio Client for iSeries'" <wdsci-l@xxxxxxxxxxxx> cc Subject RE: [WDSCI-L] help won't load Ron, I don't see this as IBM's problem... This is just the way pop-up blockers work. Any attempt to open a new browser window while another browser session is running will get blocked. Most popup blockers will allow you to override this behavior for specified sites or addresses, or a key to press when launching a window that you want to open.... What is not stupid is IBM's use of a web interface for help delivery. It offers rich content in a format that is usable from a variety of platforms. IBM really has gotten better with the Information Center over the last few releases..... JMO. Eric DeLong Sally Beauty Company MIS-Project Manager (BSG) 940-898-7863 or ext. 1863 -----Original Message----- From: RPower@xxxxxxxxxx [mailto:RPower@xxxxxxxxxx] Sent: Wednesday, September 08, 2004 7:00 AM To: Websphere Development Studio Client for iSeries Subject: Re: [WDSCI-L] help won't load No offense to IBM, but that's stupid. In today's world of spam and pop up windows, to provide the help window in a form that a blocker would see it as a pop up and then block it doesn't show much forethought from IBM does it? Then again, we could never accuse Big Blue of providing "good" help documentation without some troubles huh? Ironic isn't it? IBM's greatest source of help is it's users to each other. Ron Power Programmer Information Services City Of St. John's, NL P.O. Box 908 St. John's, NL A1C 5M2 Tel: 709-576-8132 Email: rpower@xxxxxxxxxx Website: http://www.stjohns.ca/ ___________________________________________________________________________ Success is going from failure to failure without a loss of enthusiasm. - Sir Winston Churchill Bill Layman <blayman@xxxxxxxxxxxxxxx> Sent by: wdsci-l-bounces@xxxxxxxxxxxx 08/09/2004 09:20 AM Please respond to Websphere Development Studio Client for iSeries <wdsci-l@xxxxxxxxxxxx> To Websphere Development Studio Client for iSeries <wdsci-l@xxxxxxxxxxxx> cc Subject Re: [WDSCI-L] help won't load Yes, The help system runs in a browser window, so if you have a pop-up blocker running it will not start. Sean Porterfield wrote: > Bill Layman wrote: > >> Do you have a pop-up blocker running? > > > Only internal to Mozilla Firefox, nothing that should affect other > programs. > > Are you saying the help system is a web browser connecting to a server > (locally)? > > > R.Joseph@xxxxxxxxxxxxxx wrote: > >> On the Window ->Preferences -> Help -> Help Server tab, you need to >> specify >> either the pc name or the ip address. Leave the port as 0. > > > Interesting. I tried 127.0.0.1 then the current IP address (shutting > down the program each time since it said it wouldn't take affect until > the help server was restarted.) > > I then tried changing the setting to use the default web browser. I > got a Firefox window that displayed some help info and a popup error > message: > http://127.0.0.1:3980/help/index.jsp > Windows cannot find 'http://127.0.0.1:3980/help/index.jsp'. Make sure > you typed the name correctly, and then try again. To search for a > file, click the Start button, and then click Search. > > After I clicked OK I got another popup error: > Help Error > Your system has no program registered for file > http://127.0.0.1:3980/help/index.jsp. Change the file association or > choose a different help web browser in the preferences. > > Other than that, so far the help is browsable! > > It must be something flaky on my "Embedded Internet Explorer Adapter" > > Thanks for everyone's help! This has been frustrating me for a really > long time. > > (I do get the popup errors every time I hit help, but at least the > help displays after the error messages.) > _______________________________________________ > This is the Websphere Development Studio Client for iSeries (WDSCI-L) > mailing list > To post a message email: WDSCI-L@xxxxxxxxxxxx > To subscribe, unsubscribe, or change list options, > visit: http://lists.midrange.com/mailman/listinfo/wdsci-l > or email: WDSCI-L-request@xxxxxxxxxxxx > Before posting, please take a moment to review the archives > at http://archive.midrange.com/wdsci-l. > -- Bill Layman Thos. Somerville Co. 301-430-2968 _______________________________________________ This is the Websphere Development Studio Client for iSeries (WDSCI-L) mailing list To post a message email: WDSCI-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/wdsci-l or email: WDSCI-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/wdsci-l. This e-mail communication and accompanying documents is intended only for the individual or entity to which it is addressed and may contain information that is confidential, privileged or exempt from disclosure under applicable law. Any use of this information by individuals or entities other than the intended recipient is strictly prohibited. If you have received this in error, please notify the sender and delete all the copies (electronic or otherwise) immediately. _______________________________________________ This is the Websphere Development Studio Client for iSeries (WDSCI-L) mailing list To post a message email: WDSCI-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/wdsci-l or email: WDSCI-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/wdsci-l. _______________________________________________ This is the Websphere Development Studio Client for iSeries (WDSCI-L) mailing list To post a message email: WDSCI-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/wdsci-l or email: WDSCI-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/wdsci-l. This e-mail communication and accompanying documents is intended only for the individual or entity to which it is addressed and may contain information that is confidential, privileged or exempt from disclosure under applicable law. Any use of this information by individuals or entities other than the intended recipient is strictly prohibited. If you have received this in error, please notify the sender and delete all the copies (electronic or otherwise) immediately.
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