Thanks for the information Amy.
-----Original Message-----
From: system21-bounces@xxxxxxxxxxxx [mailto:system21-bounces@xxxxxxxxxxxx] On Behalf Of amyh@xxxxxxxxxxxxxxxx
Sent: 20 June 2011 16:18
To: System 21 Users
Subject: Re: [SYSTEM21] Understanding Credit and Insured limit in customer master
Lee,
The documentation from Infor indicates that the Insured limit "is a memorandum field only, and is not used by any application."
It sounds as though it may be the Credit Limit and/or Credit Days that are effecting this, and possibly how the applicable codes are defined in the Inventory Management description files. We don't use the Credit Days, so I'm not really familiar.
Amy Harris
Mgr. of Business Processes & System Integration The ROHO Group amyh@xxxxxxxxxxxxxxxx 1-800-851-3449, ext. 2013
1-618-277-9173
From: Lee Greenwood <leegreenwood@xxxxxxxxxxxxxxx>
To: System 21 Users <system21@xxxxxxxxxxxx>.
Date: 06/20/2011 09:18 AM
Subject: [SYSTEM21] Understanding Credit and Insured limit in customer master
Hi,
We've spent a lot of time recently updating our customers insured credit limits to make sure they match our insurance policy. We're having trouble understanding the difference between the credit and insured credit fields on System21. We're now beginning to experience problems putting on customer schedules more than a couple of months in advance because the potential value of the schedules breaks the limit even though the schedule is timed after the customer would have cleared any outstanding debt anyway. It's also affecting our despatching who are finding more customers on stop so they are unable to raise despatch notes.
If anyone could explain the difference between there 2 fields and if it's possible to get the program(s) to at least ignore forecast schedules I'd be truly grateful.
Regards,
Lee Greenwood
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Registered in England No. 301 8340
Registered Office: Bridge Road, Cookley, Kidderminster, Worcestershire, United Kingdom. DY10 3SD
*********************************************************************
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incoming and outgoing e-mails and therefore the sender and recipient
of such e-mails should have no expectation of privacy in this regard.
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