Lee,
The documentation from Infor indicates that the Insured limit "is a
memorandum field only, and is not used by any application."
It sounds as though it may be the Credit Limit and/or Credit Days that are
effecting this, and possibly how the applicable codes are defined in the
Inventory Management description files. We don't use the Credit Days, so
I'm not really familiar.
Amy Harris
Mgr. of Business Processes & System Integration
The ROHO Group
amyh@xxxxxxxxxxxxxxxx
1-800-851-3449, ext. 2013
1-618-277-9173
From: Lee Greenwood <leegreenwood@xxxxxxxxxxxxxxx>
To: System 21 Users <system21@xxxxxxxxxxxx>.
Date: 06/20/2011 09:18 AM
Subject: [SYSTEM21] Understanding Credit and Insured limit in customer master
Hi,
We've spent a lot of time recently updating our customers insured credit
limits to make sure they match our insurance policy. We're having trouble
understanding the difference between the credit and insured credit fields
on System21. We're now beginning to experience problems putting on customer
schedules more than a couple of months in advance because the potential
value of the schedules breaks the limit even though the schedule is timed
after the customer would have cleared any outstanding debt anyway. It's
also affecting our despatching who are finding more customers on stop so
they are unable to raise despatch notes.
If anyone could explain the difference between there 2 fields and if it's
possible to get the program(s) to at least ignore forecast schedules I'd be
truly grateful.
Regards,
Lee Greenwood
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