Re: [SYSTEM21] Order Entry

[JonWadey@xxxxxxxxxxxxx]

Simon,

We have had this problem in the past! We price our orders at time of Order 
and not at time of Invoice.  But if we find that an item as no price 
attached we get on of the buyers to put the product and price into the 
relevant price file(s) with a start date before the order was taken.  We 
then have to print the invoice again.

Hope this helps

Jon
 

 
Jon Wadey
IT Manager
M & S Toiletries Ltd 
Tel :- (+44) 1506 835600
Fax :- (+44) 1506 835609
 
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"Simon" <simon@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
Sent by: system21-bounces@xxxxxxxxxxxx
29/01/2004 19:01
Please respond to System 21 Users

 
        To:     "System 21 Users" <system21@xxxxxxxxxxxx>
        cc: 
        Subject:        [SYSTEM21]   Order Entry




Dear All

I am having a problem when sales orders are entered, picked and despatched 
without a price existing for the item. When the invoice is raised 
(normally through EDI) it fails because there is no price. As the order 
has been despatched, I cannot amend it to introduce a price, so how do I 
correct the file? As the orders are processed by a telesales operation, 
they do not always know if there is no price.

Any suggestions.

Simon


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