The set-up is the same here. We get zero priced-lines in our orders most 
of the time because users manually override (by mistake or otherwise) the 
price of one or more order lines during order entry . The order gets 
suspended and then someone releases it. Once the order is despatched, we 
haven't found any way to print the invoice, and send it to AR, and justs 
sits there as being "held for pricing" ... 






JonWadey@xxxxxxxxxxxxx 
Sent by: system21-bounces@xxxxxxxxxxxx
01/30/04 01:55 PM
Please respond to
System 21 Users <system21@xxxxxxxxxxxx>


To
System 21 Users <system21@xxxxxxxxxxxx>
cc

Subject
Re: [SYSTEM21]   Order Entry






I don't know whether it has anything to do with the company setup or not
but just incase ours is set as follows:-

Pricing Option = 1 (Interactive)

Order priced at = 1 (time of Order)

But as previously stated all we do is place the price into the relevant
price file (we also use Advanced Pricing) and just take the option to
print the invoice.

regards

Jon




Jon Wadey
IT Manager
M & S Toiletries Ltd
Tel :- (+44) 1506 835600
Fax :- (+44) 1506 835609

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DAhKow@xxxxxxxxxxxxx
Sent by: system21-bounces@xxxxxxxxxxxx
30/01/2004 09:25
Please respond to System 21 Users


To:     System 21 Users <system21@xxxxxxxxxxxx>
cc:
Subject:        Re: [SYSTEM21]   Order Entry




How do you get the invoice printed ? For the orders which were held
because some of the lines had a zero price, when you re-run the invoice
print option, I only got the Invoice Validation Error Report, saying that
the "Invoice is held for pricing", without be able to go further, even if
a proper price is put in the price file (we use advanced pricing here)
with an appropriate date.


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