[SYS21] Re: [SYS21] Customer Scan -- SYSTEM21

We use 1/ARM to enter the Customer Masters into SLP05 and then 2/OEM to get the
Destination records into SLP05 and OEP20...
We disabled the 2/ARM option to avoid confusion...

I believe that 2/ARM would only be used if you had the A/R module but did not
have the OE module...
I further believe that 1/ARM is required in either case to create the Customer
Master record in SLP05.

This was always a point of confusion for all the new installs when I was at
JBA...

We only use the OE module to feed our Future 3 requirements as Sales Order
demand to our MPS/MRP process.
We don't use JBA to create our shippers.

We're at V3.5.1.

Hth.







"STANLEY ROCKEY" <srockey@btcgrp.com> on 10/08/2002 09:33:26 PM

Please respond to jbausers-l@midrange.com



  To:          jbausers-l@midrange.com

  cc:          (bcc: Jeff Klipa/Harvard)



  Subject      Re: [SYS21]   Customer Scan
  :







If you use OE/AOE you should not be using 1/ARM to set up new customers.  I
usually remove 1/ARM from the menu to guarantee that it is not used.  You
should be using OEM to create/maintain customer data when you use OE.  It
does update the customer scan indexes.

----- Original Message -----
From: <Gary.Brown@appliedchemicals.com>
To: <JBAUSERS-L@midrange.com>
Sent: Tuesday, October 08, 2002 9:09 PM
Subject: [SYS21] Customer Scan


>
>
> Standard system v3.5.2sp4
>
> DID YOU KNOW.......because I didn't until today......
>
> That when you add a new customer in accounts
> receivable (1/ARM) that it DOES NOT populate
> the OE customer search indexes (OEP30 and OEP35),
> so this means that in OE screens if you search by
> multiple criteria for the new customer just entered
> (i.e. Customer Name plus one of the other search
> arguments you setup in the company profile) that
> the search fails.
>
> This basically means that you have to schedule
> Recreate customer search index (21/OEU) every night
> (so that the index for new customers added during
> the day will be built)..........as if our machine
> wasn't already busy enough overnight!!
>
> Regards,
> Gary.
>
>
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