[SYS21] Re: [SYS21] Customer Scan

[Jeff_Klipa/Harvard@xxxxxxxxxxxxxx]

Yes Gary, you are correct...  We schedule the Rebuild Name Scan Index jobs each
night for Customers AND Suppliers for each of our companies...
And once a week we rebuild the Item Scan Index for Inventory Items...  Just for
the fun of it...

It seems that this disk-arm exercise could be avoided if the maintenance
programs were upgraded to include the scan indexes...

That's probably not going to happen any time soon I wouldn't imagine...

Thanks.








Gary.Brown@appliedchemicals.com on 10/08/2002 09:09:50 PM

Please respond to jbausers-l@midrange.com



  To:          JBAUSERS-L@midrange.com

  cc:          (bcc: Jeff Klipa/Harvard)



  Subject      [SYS21]   Customer Scan
  :









Standard system v3.5.2sp4

DID YOU KNOW.......because I didn't until today......

That when you add a new customer in accounts
receivable (1/ARM) that it DOES NOT populate
the OE customer search indexes (OEP30 and OEP35),
so this means that in OE screens if you search by
multiple criteria for the new customer just entered
(i.e. Customer Name plus one of the other search
arguments you setup in the company profile) that
the search fails.

This basically means that you have to schedule
Recreate customer search index (21/OEU) every night
(so that the index for new customers added during
the day will be built)..........as if our machine
wasn't already busy enough overnight!!

Regards,
Gary.


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