Re: [SYS21] Customer Scan

["STANLEY ROCKEY" <srockey@xxxxxxxxxx>]

If you use OE/AOE you should not be using 1/ARM to set up new customers.  I
usually remove 1/ARM from the menu to guarantee that it is not used.  You
should be using OEM to create/maintain customer data when you use OE.  It
does update the customer scan indexes.

----- Original Message -----
From: <Gary.Brown@appliedchemicals.com>
To: <JBAUSERS-L@midrange.com>
Sent: Tuesday, October 08, 2002 9:09 PM
Subject: [SYS21] Customer Scan


>
>
> Standard system v3.5.2sp4
>
> DID YOU KNOW.......because I didn't until today......
>
> That when you add a new customer in accounts
> receivable (1/ARM) that it DOES NOT populate
> the OE customer search indexes (OEP30 and OEP35),
> so this means that in OE screens if you search by
> multiple criteria for the new customer just entered
> (i.e. Customer Name plus one of the other search
> arguments you setup in the company profile) that
> the search fails.
>
> This basically means that you have to schedule
> Recreate customer search index (21/OEU) every night
> (so that the index for new customers added during
> the day will be built)..........as if our machine
> wasn't already busy enough overnight!!
>
> Regards,
> Gary.
>
>
> _______________________________________________
> This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list
> To post a message email: JBAUSERS-L@midrange.com
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l
> or email: JBAUSERS-L-request@midrange.com
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/jbausers-l.
>
>