RE: SYS21 - G/L Active Reporter/Applix Tm1 Illegal Operation Errors

I get an illegal operation error or frozen laptop frequently. Some of my
problems appear to be to lack of memory. The other user doesn't have this
problem. He is on a Pentium 3 with 500MHZ processor & 64MB Ram. We are on
Windows 98 (2nd Edition) & Excel 97. I am on a 3 year old Toshiba Satellite
Pro 4300 series with 128mb of Ram.

-----Original Message-----
From: Prill, Steve [mailto:sprill@rexairinc.com]
Sent: Friday, April 12, 2002 1:25 PM
To: jbausers-l@midrange.com
Subject: SYS21 - G/L Active Reporter/Applix Tm1 Illegal Operation Errors


We installed Active Reporter/Applix TM1 in December and have since been
getting a lot of "illegal operation" errors in Excel on the PC's where this
is installed.  This occurs even when we are not in the TM1 product but are
simply working on an Excel spreadsheet.

When I select detail on the error it states that "EXCEL caused an invalid
page fault in module TM1.XLL at 016f:02440684".

Applix did not have this issue logged as a previous problem but thought that
it might have been a Windows 95 issue.

On one system, we reformatted the hard drive, upgraded the system from
Windows 95 to Windows 98, reinstalled TM1 and are still getting the same
error.  This occurs infrequently and we can not duplicate it.  We are using
Excel 2000.

Is anyone else experiencing this type of problem with the Applix TM1
product?

Thanks in advance for you input.

Steve Prill
I.S. Project Manager
Rexair, Inc.
3221 W. Big Beaver Rd.
Suite 200
Troy, MI  48084
Phone 248-816-8686 Ext. 166
Fax      248-614-0335
mailto:sprill@RexairInc.com





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