RE: JBA ML - 'H'eld invoices

["Deiter, Jennifer" <JSDEITER@xxxxxxxxxxx>]

A report is generated when the invoices are printed  (3/OER) of all invoices
with an "H" status and the reason if you select all invoices available.  If
the invoice is on hold for pricing, add the item to the appropriate price
list and the invoice will print next time.  Findlex has this happen
routinely, giving our Sales department a "task list" if you will of the
items that need attention.

Jennifer Deiter


-----Original Message-----
From: Gary.Brown@appliedchemicals.com
[mailto:Gary.Brown@appliedchemicals.com]
Sent: Monday, December 03, 2001 7:03 AM
To: JBAUSERS-L@midrange.com
Subject: JBA ML - 'H'eld invoices





>From time to time our clever people in the customer service department
generate
invoices that have a print flag of 'H'

Once a invoice reaches this state (usually because of a zero priced line
item)
it is un-printable and un-fixable though a screen and so for all intents and
purposes is a dead invoice.

I usually just tell customer service 'to bad you will have to re-key the
invoice', but in this case I have taken pity on them, the held invoice this
time
is actually a monthly consolidated invoice and so has a heap of deliveries
(alias line items) on it.

Question:  Has anyone ever been able to 'fix' a held invoice.

If it is of any importance we are on 3.5.2b SP4 using advanced pricing.

Thanks,
Gary.


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