Re: JBA ML - 'H'eld invoices

["Francisco Amorim @ GSI" <famorim@xxxxxxxxxxx>]

In most cases, using a price list code 'ZZZ' with the customer/seq and the
item (that has a zero price on the invoice line) will do the work.

The ZZZ price list is a special type of price list reserved for zero prices
in Advanced Pricing.

After you define all your customer/item combination try to print the invoice.

As a suggestion, I usually define the zero price only for the date of the
invoice so that I don't run into trouble when using that same item with
that customer in the future.

Hope this helps.

At 22:03 03-12-2001 +1000, you wrote:



> >From time to time our clever people in the customer service department
> generate
>invoices that have a print flag of 'H'
>
>Once a invoice reaches this state (usually because of a zero priced line item)
>it is un-printable and un-fixable though a screen and so for all intents and
>purposes is a dead invoice.
>
>I usually just tell customer service 'to bad you will have to re-key the
>invoice', but in this case I have taken pity on them, the held invoice
>this time
>is actually a monthly consolidated invoice and so has a heap of deliveries
>(alias line items) on it.
>
>Question:  Has anyone ever been able to 'fix' a held invoice.
>
>If it is of any importance we are on 3.5.2b SP4 using advanced pricing.
>
>Thanks,
>Gary.
>
>
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