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Bill,

We use the Alternative Item for ever product we stock.  We use it for several
reasons

1. We had two depots with different product codes for the same product so when
we came onto Sys21 we placed both depots old codes into the relevant  Alt Item.
This enabled Sales staff to enter the old codes as well as the new Sys21 codes.

2. We have via customer who's orders come via EDI one has there own codes one
uses EAN codes so we have placed both of these in their to enable the system to
pick up the sys21 product code.

3.  We have two customers who have their product codes printed on their
Invoices/Credit Notes.  This was a mod we had to have done but the way we've had
it done it allows us to do it for more than these two customers.  Our mod shows
the customers product code after the description.

hope this helps


Jon


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