RE: statement printing

["Arthur S. Weiner" <arthur@xxxxxxxxxxxxxx>]

You have to run the statements once for the cleared items (no need to
print/delete from spool file) then run a second time and you won't have the
cleared items. Big pain :-)


-------------------------------------------
Arthur Weiner
Manager, Information Systems
S. Goldberg & Co., Inc.
20 E. Broadway
Hackensack, NJ 07601
V. 201-342-1200
F. 201-342-4405
arthur@sgfootwear.com


> -----Original Message-----
> From: owner-jbausers-l@midrange.com
> [mailto:owner-jbausers-l@midrange.com]On Behalf Of Suzi Rowley
> Sent: Wednesday, October 25, 2000 11:54 AM
> To: 'jbausers-l@midrange.com'
> Subject: statement printing
>
>
> Does anyone have any suggestions on how to get the AR
> statements not to
> print closed items?  We always request in the statement print
> function for
> updated items to be cleared, however, we get statement print
> outs that show
> those items at 0.00 instead of just removing them from the
> print totally.
> This causes mass confusion for our international customers
> (they don't pay
> attention, basically, they see the invoice listed on the
> statement and do
> not look at amount due) and we wanted to see if anyone had
> any suggestions
> on how to correct this problem.  We are on 3.51 version of System 21.
>
> Suzi
>
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