RE: statement printing

["Lin Walsh" <Linw@xxxxxxxxxx>]

You need to run statement once saying cleared items and don't print the
statements, then ask for statements again and print the cleared items.

-----Original Message-----
From: owner-jbausers-l@midrange.com [mailto:owner-jbausers-l@midrange.com]On
Behalf Of Suzi Rowley
Sent: Wednesday, October 25, 2000 11:54 AM
To: 'jbausers-l@midrange.com'
Subject: statement printing

Does anyone have any suggestions on how to get the AR statements not to
print closed items?  We always request in the statement print function for
updated items to be cleared, however, we get statement print outs that show
those items at 0.00 instead of just removing them from the print totally.
This causes mass confusion for our international customers (they don't pay
attention, basically, they see the invoice listed on the statement and do
not look at amount due) and we wanted to see if anyone had any suggestions
on how to correct this problem.  We are on 3.51 version of System 21.

Suzi

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