Future issues?

[Denise Tate <dtate@xxxxxxxxxxxxxxxxxxxxxxx>]

Just an after thought....not intended to be a slam..

After the source code is no longer available,
how will JBA accommodate the increase in calls for fixes?

>From others emails on this subject, several have
stated that their rep's have changed frequently.  How 
will critical issues be handled when access to code is
no longer available to resolve issues in house.

Companies could be at the mercy of the JBA help desk....  

Will documentation be revised and include error messages
and important information that is now lacking?  

If a company reports a bug and JBA implements a fix,
how will it be communicated to the rest of the effected
customer base?  

Has anyone heard what JBA is going to do to make up for
restricting access to source code?  


Denise Tate
Houston Harvest Gifts
Franklin Park, IL 

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