Re: Record Locks -- SYSTEM21

I do agree with your opinion regarding JBA and System 21 bugs, however I
feel your comparison of System 21 and all other AS/400 software vendors is
unfounded.  I have been a user and developer of software on both the AS/400
and Windows NT for many years and feel the AS/400 and the software on it is
much more stable than much of the stuff I have seen on NT.  I don't think
you can characterize all AS/400 vendors in with JBA International.

I simply think the System 21 software is simply lacking stability.


-----Original Message-----
From: Rob Rogerson <rogerson@interlog.com>
To: 'JBAUSERS-L@midrange.com' <JBAUSERS-L@midrange.com>
Date: Saturday, June 13, 1998 7:01 AM
Subject: RE: Record Locks


>I agree that this is a painstaking task.  If a program has dumped is it not
>JBA's responsibility to find the route of the problem and fix it?  It seems
>to me (my only experience is with PRMS, System 21 and MAPICS on a 36) that
>the vendors on the AS/400 platform create these applications that are
>functionally robust, but error prone.  It seems that this is acceptable on
>this platform but would never be allowed on other platforms (NT, Unix).  Am
>I alone in this feeling?
>
>Back to your problem.  If a dump is produced then JBA should fix it so the
>fix can be included in the next PTF or how ever they actually create fixes.
> If the fix is made locally, by the client or a regional JBA office, and
>never reported and fixed in the UK the bug will continue to exist
>throughout the development of System21.
>
>Rob Rogerson
>
>-----Original Message-----
>From: Jim Sehi
>Sent: Friday, June 12, 1998 2:28 AM
>To: JBAUSERS-L@midrange.com
>Subject: RE: Record Locks
>
>Yes, we have thought of this.... But I don't have a clue how a staff of 4
>people are going to address record locks for up to 400+ users... ouch!
>Maybe we'll be ok...
>
>At 07:12 PM 6/11/98 -0400, you wrote:
>>Jim, I see you have had a good response to this.  One point that I would
>>like to make (I'm sure that you have considered this but...) normally a
>>record lock remains because some program at some point dumped.  Make sure
>>that when a record lock exists a reasonable effort is make to distinguish
>>what caused the record lock in the first place.  If the original program
>>which caused the lock is fixed then eventually you will get a lot less
>>records left locked.
>>
>>Rob Rogerson
>>
>>-----Original Message-----
>>From: Jim Sehi
>>Sent: Wednesday, June 10, 1998 6:02 AM
>>To: JBAUSERS-L@midrange.com
>>Subject: Record Locks
>>
>>Has anyone else had problems with record lock issues besides us?
>>
>>I have found many files such as SLP99 that contain record lock
>information,
>>but have also found "active" flags within order entry that indicate the
>>order is in use (ACTF40 in file OEP40), but don't provide any further
>>information in regards to who owns the lock.
>>
>>What solutions have others standardized on for resolving record lock
>issues
>>when the system goes down, etc?
>>******************************
>>Jim Sehi
>>Sr. Programmer/Analyst
>>Hach Company
>>5600 Lindbergh Drive
>>Loveland, Colorado  80538
>>
>>Email:  jsehi@hach.com
>>Phone:  970-663-1377  x2538
>>Fax: 970-669-2932
>>******************************
>>
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>>
>******************************
>Jim Sehi
>Sr. Programmer/Analyst
>Hach Company
>5600 Lindbergh Drive
>Loveland, Colorado  80538
>
>Email:  jsehi@hach.com
>Phone:  970-663-1377  x2538
>Fax: 970-669-2932
>******************************
>
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