RE: Record Locks -- SYSTEM21

I agree that this is a painstaking task.  If a program has dumped is it not 
JBA's responsibility to find the route of the problem and fix it?  It seems 
to me (my only experience is with PRMS, System 21 and MAPICS on a 36) that 
the vendors on the AS/400 platform create these applications that are 
functionally robust, but error prone.  It seems that this is acceptable on 
this platform but would never be allowed on other platforms (NT, Unix).  Am 
I alone in this feeling?

Back to your problem.  If a dump is produced then JBA should fix it so the 
fix can be included in the next PTF or how ever they actually create fixes. 
 If the fix is made locally, by the client or a regional JBA office, and 
never reported and fixed in the UK the bug will continue to exist 
throughout the development of System21.

Rob Rogerson

-----Original Message-----
From:   Jim Sehi
Sent:   Friday, June 12, 1998 2:28 AM
To:     JBAUSERS-L@midrange.com
Subject:        RE: Record Locks

Yes, we have thought of this.... But I don't have a clue how a staff of 4
people are going to address record locks for up to 400+ users... ouch!
Maybe we'll be ok...

At 07:12 PM 6/11/98 -0400, you wrote:
>Jim, I see you have had a good response to this.  One point that I would
>like to make (I'm sure that you have considered this but...) normally a
>record lock remains because some program at some point dumped.  Make sure
>that when a record lock exists a reasonable effort is make to distinguish
>what caused the record lock in the first place.  If the original program
>which caused the lock is fixed then eventually you will get a lot less
>records left locked.
>
>Rob Rogerson
>
>-----Original Message-----
>From:  Jim Sehi
>Sent:  Wednesday, June 10, 1998 6:02 AM
>To:    JBAUSERS-L@midrange.com
>Subject:       Record Locks
>
>Has anyone else had problems with record lock issues besides us?
>
>I have found many files such as SLP99 that contain record lock 
information,
>but have also found "active" flags within order entry that indicate the
>order is in use (ACTF40 in file OEP40), but don't provide any further
>information in regards to who owns the lock.
>
>What solutions have others standardized on for resolving record lock 
issues
>when the system goes down, etc?
>******************************
>Jim Sehi
>Sr. Programmer/Analyst
>Hach Company
>5600 Lindbergh Drive
>Loveland, Colorado  80538
>
>Email:  jsehi@hach.com
>Phone:  970-663-1377  x2538
>Fax:   970-669-2932
>******************************
>
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******************************
Jim Sehi
Sr. Programmer/Analyst
Hach Company
5600 Lindbergh Drive
Loveland, Colorado  80538

Email:  jsehi@hach.com
Phone:  970-663-1377  x2538
Fax:    970-669-2932
******************************

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