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The other side of the coin is, to me at least, is that users used to the
"fast entry" of green screens wouldn't want a web update, but would
eventually use it after the initial shock.
Back in the mid to late 80s I worked for the Bank of New Zealand.
I was visiting our Singapore branch doing some sort of systems upgrade. We
were using the Kapiti International Banking System.
The BNZ was offering decent interest rates on deposits of $50k plus and the
uptake (and turnover) of these deposits was massive.
I remember watching the bank staff cranking through huge amounts of data
entry as deposits were taken or rolled over.
(Although the system offered variable term deposits that could be
auto-renewed, generally the customers insisted on a fixed deposit that
would expire and had to be re-entered afresh)
The speed and accuracy of their data input was astounding. No point in
fancy graphics - no one was looking at the screens...
That memory has often surfaced over the years and while I know that web
apps can be coded in such a way that mouse usage is optional - it's still
hard to imagine the same speed of data entry.
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