Paying maintenance for anything that is apparently not being maintained - or at least not enhanced.



On Nov 21, 2020, at 12:59 PM, John Yeung <gallium.arsenide@xxxxxxxxx> wrote:

On Sat, Nov 21, 2020 at 12:29 PM Jon Paris <jon.paris@xxxxxxxxxxxxxx> wrote:

"I'm pretty sure we're still paying them!"

I have several clients who are still paying but don't actually get any updates.

Goodness knows why ...

Whether it's IBM putting the fear of letting maintenance lapse into a
lot of shops, or just an ultraconservative business sense, there is a
certain culture of paying that plenty of places have.

It's also completely unethical to keep charging without providing
something in return. I guess one party is evil and the other is
stupid.

I know my shop is fairly stupid, but we are also incredibly stingy, so
I don't know which of those forces wins out in this case.

Are you talking about paying for Total, or just paying for commercial
software in general?

John Y.
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