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Nathan wrote:

Would it be more cost effective to develop and support
an EDI package in-house?

my experience is it is better to pay for the EDI package
and dedicate a person with good System i technical skills
and good project management skills to the "EDI co-ordinator" role.

if you don't have a person with both, choose the person with
good project management skills and, assuming you have the
staff, other programmers can help with the technical side.

for example, we found that our EDI co-ordinator was able to
negotiate favorable service and support fees because she
had strong management skills and good, rather than strong,
technical skills.

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