iSeries/RPG Application TAPI Interface -- RPG400-L

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Subject: iSeries/RPG Application TAPI Interface
From: "Bruce Guetzkow" <bruceg@xxxxxxxxxxxxxxxxxxxxxxx>
Date: Fri, 6 Aug 2004 13:32:34 -0500
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I have an RPG application that displays account information in a display
file (5250 emulation/iSeries Access).  Among the information displayed
is a phone number, which our agents must manually dial.  Our phone
system is TAPI compliant.

I would like to give our agents a command key to press (or click) to
dial the phone number for them.  Has anyone on this list done this?  Any
documentation I could be directed to to get more information?

My first guess is that I'll need to do some sockets programming, which
I've never done before, but I'll stick with my motto:
        YLSNED - You Learn Something New Every Day

TIA
Bruce Guetzkow
Information Services Director
United Credit Service, Inc.
Phone: 262-723-2902
Fax: 262-723-5568
Email: bruceg@xxxxxxxxxxxxxxxxxxxxxxx
Web: www.unitedcreditservice.com

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Follow-Ups:

RE: iSeries/RPG Application TAPI Interface , Pete Helgren
Re: iSeries/RPG Application TAPI Interface , Scott Johnson
Re: iSeries/RPG Application TAPI Interface , Scott Klement

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