RE: Array index nt valid

[rob@xxxxxxxxx]

Years ago I was the outside consultant at a place with a vendor
package.  The support people quickly got into the habit of asking me the
size of the program in bytes to see if I modified it.  But, I swear, the
problem was with their original code.

But, hey, it was my first job.  No one would hire a guy without
experience.  But call yourself a consultant and it's different.  The small
insurance agency thought I was robbing him blind by billing him
$10/hr.  But he did SELL me health insurance.

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com


|-----------------------------+-------------------------------------------|
|   "Dan Bale"                |                                           |
|   <dbale@xxxxxxxxxxxxx>     |                                           |
|   Sent by:                  |                                         To|
|   rpg400-l-bounces@midrange.|                                   "RPG    |
|   com                       |                                   programm|
|                             |                                   ing on  |
|   08/05/2004 07:55 AM       |                                   the     |
|                             |                                   AS400 / |
|         Please respond to   |                                   iSeries"|
|      RPG programming on the |                                   <rpg400-|
|          AS400 / iSeries    |                                   l@midran|
|      <rpg400-l@xxxxxxxxxxxx>|                                   ge.com> |
|                             |                                         cc|
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|                             |                                    Subject|
|                             |                                   RE:     |
|                             |                                   Array   |
|                             |                                   index nt|
|                             |                                   valid   |
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> -----Original Message-----
> From: rpg400-l-bounces@xxxxxxxxxxxx / bill.reger@xxxxxxxxxxxxx
> Sent: Thursday, August 05, 2004 8:37 AM
>
> I'm curious.  How did your scenario escalate from you making it billable
> because it was a client problem, to a war between your company and the
> clients'?  This seems to be a big leap.  I only ask because most clients
> are okay being billed for their mistakes.

Oh my.  I have seen the good and the bad on this.

Without disclosing the names of the accused, I would just say that it has a
lot to do with whether the customer has a one-person programming shop and
s/he reports to a non-IS manager, usually the bean-counter.  Such managers
seem to have a hard time grasping the concept of responsibility when their
people modify the code.

I have never had to fight the "war" between the customer and my management.
My personal opinion would be that Ron's manager dodged his responsibility.

db

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