Re: Array index nt valid

[RPower@xxxxxxxxxx]

To put it in a nutshell, it became an issue of how the program worked and 
how the client thought the program should have worked.  They felt that the 
code they had put in there was fine and that our program was handling the 
results they were putting out wrong.  What they failed to realize was that 
the program generated billing charges using a step system (ie consumption 
based) and when they changed the values they ended up changing the entire 
billing stucture.  Not so much a war, but a battle to make them understand 
how they went wrong.  Once that mess was figured out they were ok with it 
in the end.

Ron Power
Programmer
Information Services
City Of St. John's, NL
P.O. Box 908
St. John's, NL
A1C 5M2
Tel: 709-576-8132
Email: rpower@xxxxxxxxxx
Website: http://www.stjohns.ca/
___________________________________________________________________________
Success is going from failure to failure without a loss of enthusiasm. - 
Sir Winston Churchill




bill.reger@xxxxxxxxxxxxx 
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Re: Array index nt valid










Ron,

I'm curious.  How did your scenario escalate from you making it billable
because it was a client problem, to a war between your company and the
clients'?  This seems to be a big leap.  I only ask because most clients
are okay being billed for their mistakes.

Bill

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