RE: Another one bites the dust

[rob@xxxxxxxxx]

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You make some customers happy by supporting old releases.  How many
customers do you upset by limiting your code to old releases?

Rob Berendt
--
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin




Buck Calabro <Buck.Calabro@commsoft.net>
Sent by: rpg400-l-admin@midrange.com
10/21/2002 10:40 AM
Please respond to rpg400-l


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        Subject:        RE: Another one bites the dust


>Once again, I bring up the example of a major software
>vendor who asked at their user convention if they would
>mind if they stopped supporting older versions and only
>supported versions of the OS that IBM supports.  They
>got a standing ovation.

Our customers gave us a standing raspberry.  Well, some did.  We're very
interested in keeping as many customers happy as possible, especially in
the
current telecom environment.  I don't think that the experience of one
particular software house will move our management to drop support for old
releases, but I certainly agree that it is a lot of work to make a few
people happy.
  --buck
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