Re: RE: Using % type functions/using RPG IV

["Peter Dow" <pcdow@xxxxxxxxx>]

The general method used at my current customers is to keep any modifications
in separate libraries that come first in the library list. If a vendor bug
is suspected, simply remove the modification libraries and try it with the
vanilla vendor code - if it still fails at the same point, it's a vendor
problem.

BTW, that's the vendor's recommended strategy.

Peter Dow
Dow Software Services, Inc.
909 425-0194 voice
909 425-0196 fax

From: Colin Williams <Williamsc@technocrats.co.uk>
> So how do the vendors/customers cope with support issues.
>
> If I make changes to vendor code, but introduce another error that
> causes even more problems, wont that affect any maintenance contract.


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