On Tue, Jun 29, 2021 at 10:08 AM David Gibbs via PcTech
<pctech@xxxxxxxxxxxxxxxxxx> wrote:

Has anyone experienced a situation where MS Exchange will send an email
indicating that a message sent, with the read confirmation flag set, has
been deleted without being read ... even though it's definitely been
read and hasn't been deleted?

I have not confirmed this, but what you describe sounds like it could
be caused by the following sequence of events:

- Recipient receives message.
- Recipient reads message.
- Recipient marks message unread.
- Recipient deletes message.

And how do you know that it has been read? How do you know it hasn't
been deleted?

I am sure some people just get what they need from the mail preview,
then respond as though they have read the message (which they did,
just without *opening* it in their mailreader), and then delete the
message.

John Y.

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