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A lot of that process is visible in the email header, right? Might be worth a look.

Vern

On 2/4/2020 9:58 AM, David Gibbs via PcTech wrote:
On 2/4/20 9:46 AM, Jeff Crosby wrote:
Note that the error has a DIFFERENT email address.  The only following
"technical details" is a copy of the email,
-snip

I would say your assumption is the most likely cause.

david



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