Re: Email issue -- PCTECH

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Hi, Jeff,

As a quick experiment -- try sending an e-mail to that address from a gmail or yahoo or similar external e-mail account, and see if that also "bounces."

That should tell you if the problem is on their end.

HTH,

Mark S. Waterbury

On Tuesday, February 4, 2020, 10:47:19 AM EST, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx> wrote:

Names hidden to protect the innocent.

Whenever we try to send an email to address "somename@xxxxxxxxxxxxx" we get
a delivery failure notification that says:

"Message not delivered. There was a problem delivering your message
to 'adifferentname@xxxxxxxxxxxxx'. See the technical details below."

Note that the error has a DIFFERENT email address. The only following
"technical details" is a copy of the email, which has the original "
somename@xxxxxxxxxxxxx" email address in it. No idea where "
adifferentname@xxxxxxxxxxxx" came from. This happens no matter who sends
the email from our company. All other emails we send, to different email
addresses, are fine. This is the only address we email to @someplace.com.

Is this something they have screwed up @someplace.com?

Like "somename@xxxxxxxxxxxxx" is forwarded to "adifferentname@xxxxxxxxxxxx"
which doesn't exist?

Thanks for any insight.

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